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Since 2006, SXSW has asked the online community to vote for the panels that they find most engaging and captivating.

Vote for our panel “Can You Tame the Twitter Beast? These Brands Think So” and learn how to “Twitterize” your customer service, build a brand without losing your soul and more.

Like it or note, Twitter has quickly become the first channel consumers use to express their opinion about a company – good, bad or otherwise. Smart brands are taking control of their Twitter presence without undermining its personal, spontaneous value. Learn how some of the best are rocking the Twitterverse today.

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The ability to collaborate with team members from across the company… to bring them all in as resources and assign responses to subject matter experts is great.

Morgan Johnston, jetBlue

See more testimonials on CoTweet’s YouTube Channel

CoTweet has really changed the whole way that I am able to use Twitter

Julia Roy, UnderCurrent

See more testimonials on CoTweet’s YouTube Channel

@CABq encourages users to ask questions about City facilities like the Zoo, and to report problems around town such as damaged street signs, potholes, or graffiti. You can even snap a photo of the problem, and send that along with your tweet to assist us in resolving the issue.

Find out more at http://cabq.gov.

Through the use of CoTweet, a new business collaboration platform for Twitter, multiple members of the Dynamo organization will be able to post on the Dynamo feed, available at Twitter.com/HoustonDynamo.

So far, contributors include midfielder Stuart Holden, defender Bobby Boswell, Chief Operating Officer Chris Canetti, Senior Vice President Rocky Harris, and mascot Dynamo Diesel. The Dynamo are the first Major League Soccer team to use CoTweet on their Twitter site.

Read the full release

Today the City of San Francisco announced a first of its kind application that allows citizens to access the City’s 311 Call Center without actually making a call.

Need to request street cleaning, report a traffic light outage or graffiti? No problem. The City now plans to take service requests and provide information to the public using Twitter – and to manage and track these conversations using CoTweet.

Following the example of leading corporations, non-profits and community and service organizations, San Francisco is the first major city to use Twitter to host two–way dialogue with its constituents around critical community services. This is a huge step for local government — and an example other cities are sure to follow.

For more information, see what Mayor Gavin Newsom has to say about how San Francisco is “changing the way cities connect with their government.” Read the full release

Guy’s usage of Twitter depends on being able to very quickly navigate a lot of information. In response to his feedback, we created a custom theme for him two months ago, and we’re releasing it to the public today. It provides much higher information density and takes advantage of keyboard navigation while retaining the rich look and feel of the CoTweet user experience.

To enable the theme, go to Settings -> General Settings and select “Guy Kawasaki Edition” from the Theme selector.

MailChimp's CoTweet Team

In How MailChimp Uses CoTweet, Ben provides one of the most illustrative reviews of CoTweet yet and also describes the pain that the team was feeling before they started using CoTweet.

Be sure to check it out.

“…savvy startup CoTweet has come up with a magic formula for Twittering brands that is one part CRM and one part marketing tool, that they hope many a company will want to pay for.” CoTweet: The Twitter CRM Tool of Choice for BestBuy, JetBlue, and Ford

— Mashable

“As CoTweet provides real value to people managing consumer brands, it will not be hard for the company to charge for its service. ” CoTweet mentioned in Rafe Needleman’s Accosted by Twitter at Web 2.0 Expo.

— CNET

Fast Company
Robert Scoble includes CoTweet among 7 Must Have Twitter Tools.

LouisGray.com
Excellent product review by Jesse Stay. CoTweet Brings CRM to Twitter.

The Next Web
CoTweet was selected as the only US-based start-up as a finalist for TheNextWeb Start-Up Rally. View the video presentation here.

Guy Kawasaki, blogger, author, investor and Internet guru, has joined CoTweet’s Advisory Board – and we are thrilled to have him.

Guy Kawasaki’s opinions on emerging technology trends are among the most sought after anywhere. And if you’re one of his approx 100,000 followers on Twitter, you already know why. Guy got his first taste of CoTweet at SXSW, and his initial feedback has already resulted in a special Kawasaki Edition of CoTweet for power users seen here. More on that coming soon, but in the meantime as Guy puts it:

“Hardcore users of Twitter need hardcore capabilities like multiple accounts, threading, and assignments. Cotweet has the features to fill these needs.” — Guy Kawasaki

Guy joins Pistachio Consulting founder Laura Fitton (@pistachio), technology consultant and analyst Jerry Michalski (@jerrymichalski), and serial entrepreneur and venture partner John Loftus (@jloftus) on CoTweet’s growing roster of prestigious advisory board members.

Welcome to the team, Guy!